Frigidaire Electrolux Major Appliance Customer Service

Phone Number & Getting a Rep

Frigidaire Electrolux Major Appliance Customer Service number

888-696-3744
Toll-free·Calls Electrolux Major Appliance Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this Frigidaire number?

A:Calling this Frigidaire number should go right to a real human being
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Frigidaire Electrolux Major Appliance Customer Service?

A:We don't expect that you will have to wait to talk to a person. This is a direct line.

All Frigidaire customer service contact information

This is the #2 most popular Frigidaire phone number out of 4. Click above to go back to the main customer service number and other contact information, including Frigidaire email addresses, twitter handles, and live chat options.

More Frigidaire Customer Phone Numbers

Customer Service

800-374-4432
Main phone number · Toll-free · Mon-Sat 8:30am-8pm EST · Calling this Frigidaire number should go right to a real human being · Info about major appliances, press 1. Small appliances, press 2.

Electrolux Small Appliance Customer Service

888-360-8556
Toll-free · 24 hours, 7 days · It was a short wait but the person I spoke too was informed and solved my problem quickly · California residents, press 1, or remain on the line.

Electrolux Customer Service

888-845-7330
Toll-free · 24 hours, 7 days · This is for small appliances. After voice prompts, operator will assist you. · Please hold for the next available representative.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Frigidaire phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Frigidaire number should go right to a real human being
Here is how our research team describes the way the Frigidaire phone system greets you: Consumers, press 1. Retailers, press 2. All other callers, press 3, or remain on the line.
In fact, much of this information on this page is superfluous because this Frigidaire phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Frigidaire operates the call center for this 888-696-3744 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 1,767 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Frigidaire phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Frigidaire staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Frigidaire is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 1,767 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call

In summation, the best day to call Frigidaire is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Frigidaire staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why call this Frigidaire number?

Below is a sample of recent calls to Frigidaire, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 48s , Jul 15, 2024 3:24 PM

Calling this Frigidaire Customer Number

Jeff Whelpley is the editor / author responsible for this content.
Sep 14, 2023

Calling Frigidaire for help with my fridge from this phone number was easy. While the number led to what seemed like a different company (Electrolux), the customer service agent was able to help me and more importantly, I was able to talk to someone in less than a minute. That in itself was pretty surprising. It's refreshing to interact with a company that values providing real-time customer service when so many others are focused on digital support.

There are many reasons people may need to call Frigidaire. They sell a number of small and large appliances which means there are dozens of products that could need troubleshooting. Other callers could have a problem with their fridge like me, or they could experience an issue with their AC, humidifier, toaster oven or any other appliance. 

This led me to believe the sales team would be overwhelmed with customer service calls and wouldn't be able to move through customers, but I was pleasantly surprised. I've never been able to get to a customer representative this quickly and would happily call back if I had any issues in the future. It also makes me feel more confident about buying from this brand again in the future. 

When I first called, a recording said thank you for calling Electrolux major consumers. That's the part that caught me off-guard since I thought I was calling Frigidaire. However, I ignored it and chose to go on. The recorded voice then launched the directory tree options telling me "If you're a consumer calling about a major appliance in your home, press 1. If you're a retail store associate calling with a return request on a damaged product that hasn't yet been sold to a consumer, press 2." There was a pause that then said "All other callers press 3 or remain on the line."

It then told me that my call may be monitored or recorded for customer experience and within, seconds someone picked up the phone. The agent spoke clear English and was very helpful. She asked me to describe my issue and set forth to help me. I had an issue with my freezer not properly cooling even though my fridge was maintaining temperature. After some troubleshooting, the agent walked through the steps of what the next course of action would be. 

The entire experience took me less than five minutes and was one of the best brand interactions of my week. If every service phone call was like that I'd be more inclined to purchase their products!

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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