First Interstate Bank Customer Service

Phone Number & Contact Info

First Interstate Bank's Best Phone Number

888-752-3332
Toll-free·Calls Customer Service·Most popular First Interstate Bank number
Free tools for easier calling
Q:

How do I talk to a live human at First Interstate Bank?

A:Calling this First Interstate Bank number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at First Interstate Bank for you.
Q:

Does First Interstate Bank offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7:30am-6pm MST. The least busy day is Monday, and the most busy day is Thursday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for First Interstate Bank below.

Let us call and talk to First Interstate Bank for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this First Interstate Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this First Interstate Bank number should go right to a real human being
Below are some clips we've found from First Interstate Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to the First Interstate Bank client contact center. This call may be recorded for quality assurance and training purposes. Please have your account information ready and choose one of the following options. To receive twenty four hour automated information about your checking or savings account, loan, certificate of deposit, or for check verification, please press one."
Excerpt from a call with First Interstate Bank
Tuesday, August 20, 2024 7:48 PM
In fact, much of this information on this page is superfluous because this First Interstate Bank phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

First Interstate Bank operates the call center for this 888-752-3332 phone number Mon-Fri 7:30am-6pm MT. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the First Interstate Bank call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this First Interstate Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like First Interstate Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call First Interstate Bank is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call First Interstate Bank

In summation, the best day to call First Interstate Bank is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that First Interstate Bank staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call First Interstate Bank

If you have time to do a bit of reading before you call First Interstate Bank, we recommend you read over some of our problem-specific articles.

What are the different types of accounts First Interstate offers?

First Interstate offers a range of account options to meet customers' unique financial needs. We provide various types of accounts, including checking, savings, money market, and certificates of deposit (CDs). Our checking accounts are designed for everyday transactions and offer convenient features such as online and mobile banking, debit cards, and access to a vast ATM network. Savings accounts allow customers to save money while earning competitive interest rates, with options like regular savings accounts and high-yield savings accounts. Money market accounts offer a higher yield on savings, along with limited check-writing capabilities. Lastly, our CDs provide fixed interest rates and flexible terms, offering customers a secure and predictable way to grow their savings. With First Interstate, we ensure a wide array of account choices to suit every individual's financial goals and preferences.

What are the fees associated with using First Interstate ATMs?

First Interstate offers its customers convenient access to ATMs with minimal fees. For First Interstate debit and ATM cardholders, there are no surcharges when using First Interstate ATMs. However, if non-customers use a First Interstate ATM, a nominal fee may apply. Additionally, transactions made at out-of-network ATMs may incur fees from the ATM owner as well as potential charges from First Interstate. These fees vary depending upon the type of account and specific circumstances, so it is advised to consult with First Interstate's fee schedule or contact customer service for more detailed information. Rest assured, First Interstate strives to keep ATM fees reasonable and transparent to provide a hassle-free banking experience for its valued customers.

Top First Interstate Bank customer service problems

Click the link above to get answers to just about any First Interstate Bank customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to First Interstate Bank, and their purpose. Are any of these similar to the reason you are trying to call?
Missing debit card: "I ordered a new debit card for my joint checking account and it hasn't arrived."
- From a call lasting 11m 8s , Aug 20, 2024 7:48 PM
Concerns about missing funds: "I'm missing like eight hundred to a thousand dollars and Cash App says all transactions are complete on their end."
- From a call lasting 12m 6s , Mar 9, 2024 7:46 PM

More First Interstate Bank Customer Service Contacts

There are of course other ways to contact First Interstate Bank customer service besides the phone. Below we list the best ones, by medium.

First Interstate Bank Customer Help Desk / Web Support

firstinterstatebank.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- First Interstate Bank customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is First Interstate Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a First Interstate Bank agent. This phone number is First Interstate Bank's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-752-3332 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call First Interstate Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, First Interstate Bank has 1 phone number. It's not always clear what is the best way to talk to First Interstate Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for First Interstate Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like First Interstate Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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