Credit One Bank Application Information

Phone Number & Getting a Rep

Credit One Bank Application Information number

800-752-5493
Toll-free·Calls Application Information·See main phone number & contact info
Q:

How do I talk to a human at this Credit One Bank number?

A:Direct to Application Information
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 5am-9pm, Sat-Sun 6:30am-5pm PST. The least busy day is Wednesday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Credit One Bank Application Information?

A:The average hold time is 8 minutes. The longest hold times are on Friday, and the shortest are on Wednesday.

All Credit One Bank customer service contact information

This is the #4 most popular Credit One Bank phone number out of 6. Click above to go back to the main customer service number and other contact information, including Credit One Bank email addresses, twitter handles, and live chat options.

More Credit One Bank Customer Phone Numbers

Customer Service

877-825-3242
Main phone number · Toll-free · Mon-Fri 5am-9pm, Sat-Sun 6:30am-5pm PST · Must enter the "last 4 digits of social security #." · Enter the last 4 digits of your Social Security number.

Billing

888-729-6274
Toll-free · Mon-Thurs 5am-7pm, Fri-Sat 5am-3pm, Sun 7am-3pm PST · Direct to Collections · Enter the last 4 digits of your Social Security number.

Automated Account Information

877-825-3242
Toll-free · 24 hours, 7 days · Press 1, then 0# each time it asks for your card number, then 0, then 0# each time it asks for your card number, then 0 · Enter the last 4 digits of your Social Security number.

Website Customer Service

800-797-4299
Toll-free · Mon-Fri 5am-9pm, Sat-Sun 6:30am-5pm PST · For Website Related Inquiries · Enter the last 4 digits of your Social Security number.

Fraud Detection

888-362-0005
Toll-free · 24 hours, 7 days · Direct to the fraud department · For fraud investigations, either leave a message with your full name or call customer service at 877-825-3242.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Credit One Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to Application Information
Here is how our research team describes the way the Credit One Bank phone system greets you: Enter the last 4 digits of your Social Security number.
Below are some clips we've found from Credit One Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"Or you are calling to check the status of an existing application, press one. To report your card lost or stolen, please enter your Social Security number."
Excerpt from a call with Credit One Bank
Thursday, October 3, 2024 1:14 AM

What are the hours and when should I call?

Credit One Bank operates the call center for this 800-752-5493 phone number Mon-Fri 5am-9pm, Sat-Sun 6:30am-5pm PT. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 17,084 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Credit One Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Credit One Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Credit One Bank is Wednesday. The most busy day to call is Monday. Again, this is based on a sample of 17,084 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call

In summation, the best day to call Credit One Bank is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Credit One Bank number, but it is also the day with the shortest hold times.

Why call this Credit One Bank number?

Below is a sample of recent calls to Credit One Bank, and their purpose. Are any of these similar to the reason you are trying to call?
Check application status: "I was just calling because online it says it's approved, and then when I checked my email for it, it says declined."
- From a call lasting 8m 11s , Oct 3, 2024 1:16 AM
: ""
- From a call lasting 46s , Oct 3, 2024 1:15 AM
: ""
- From a call lasting 48s , Oct 3, 2024 1:14 AM
: ""
- From a call lasting 1m 23s , Sep 6, 2024 10:32 PM

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!