Copa Airlines Customer Service

Phone Number & Getting a Rep

Copa Airlines Customer Service number

786-840-2672
Calls Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this Copa Airlines number?

A:Press 2 then 2
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Sun 6am-10pm EST. The least busy day is Thursday, and the most busy day is Friday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Copa Airlines Customer Service?

A:The average hold time is 4 minutes. The longest hold times are on Wednesday, and the shortest are on Friday.

All Copa Airlines customer service contact information

This is the #2 most popular Copa Airlines phone number out of 2. Click above to go back to the main customer service number and other contact information, including Copa Airlines email addresses, twitter handles, and live chat options.

More Copa Airlines Customer Phone Numbers

Customer Service

800-359-2672
Main phone number · Toll-free · Mon-Sun 6am-10pm EST · Press 2 for English, then press 2 again. · For English, press 2. Are you a Connect Myles member? If your answer is yes, please dial 1. If it's no, dial 2.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Copa Airlines phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2 then 2

What are the hours and when should I call?

Copa Airlines operates the call center for this 786-840-2672 phone number Mon-Sun 6am-10pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 1,776 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Copa Airlines phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Copa Airlines staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Copa Airlines is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 1,776 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call

In summation, the best day to call Copa Airlines is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Copa Airlines staffs the call center well on Thursday.
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