Colorado Motor Vehicle Division (DMV/RMV) Customer Service

Phone Number & Contact Info

Colorado Motor Vehicle Division (DMV/RMV)'s Best Phone Number

303-205-5600
Calls Customer Service·Most popular Colorado Motor Vehicle Division (DMV/RMV) number
Q:

How do I talk to a live human at Colorado Motor Vehicle Division (DMV/RMV)?

A:Press 1 or 8.
Q:

Does Colorado Motor Vehicle Division (DMV/RMV) offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm EST. The least busy day is Thursday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Colorado Motor Vehicle Division (DMV/RMV) phone number to document the phone system.
Here is how our research team describes the way the Colorado Motor Vehicle Division (DMV/RMV) phone system greets you: Driver's license or ID cards, press 1. Driver services, press 2. Vehicle services, press 3. Admissions, press 4. Hearings, press 5. Auto industry licenses, press 6. To speak to an operator, press 0.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 or 8

What are the hours and when should I call?

Colorado Motor Vehicle Division (DMV/RMV) operates the call center for this 303-205-5600 phone number Mon-Fri 8am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Colorado Motor Vehicle Division (DMV/RMV) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Colorado Motor Vehicle Division (DMV/RMV) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Colorado Motor Vehicle Division (DMV/RMV) is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call Colorado Motor Vehicle Division (DMV/RMV)

In summation, the best day to call Colorado Motor Vehicle Division (DMV/RMV) is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Colorado Motor Vehicle Division (DMV/RMV) number, but it is also the day with the shortest hold times.

Calling this Colorado Motor Vehicle Division (DMV/RMV) Customer Number

Jeff Whelpley is the editor / author responsible for this content.
Aug 28, 2023

Calling the Colorado Motor Vehicle Division is meant to be a hybrid of automated technology and human assistance. When you call, you're initially encouraged to check out the Colorado MVD's website for help with your concerns. However, if you have a more specific question, you can remain on the line and push a button for assistance with that query.

If you opt for specific help, you'll first be directed to the automated assistant, which provides basic messages related to your concerns. I requested assistance with getting a Colorado driver's license as someone who was moving from out of state, and the message told me I'd need to bring my license, another form of identification and two official documents confirming my Colorado residence. It further told me that I could go to the Colorado MVD's website to find out what documents would be acceptable to prove my residence.

I was then asked if I had any further questions and told that if I did, I could ask for assistance. I asked what the cost of a license would be, and the automated assistant misunderstood my question and told me the license had multiple colors. I then asked to speak to a human representative, and the system told me to hold for the next available representative.

After about five minutes, I was connected with a representative. I told her the automated system had answered most of my questions, but I still wanted to know how much a new Colorado license would cost me as a new resident. She said the cost would be $30.87 for a new license. I asked her how long I had to get my new license, and she said I should do so within 90 days of moving to Colorado. She further added that in order to do so, I would need to make an appointment with an MVD official.

I thanked her for her assistance and said I would make an appointment as soon as I got settled. She warned me not to take too long, as several offices are booking three weeks in advance. I asked if anyone was booking three months out, and she said I'd be fine; nobody had that long of a wait. She then thanked me for calling and wished me a nice day.

Overall, I thought this was an excellent customer service experience in every way. The automated system is expertly set up to handle many forms of customer concerns and advocates visiting the website without forcing a customer to go there. In most cases, a customer can get help without ever needing to speak to a representative. 

Should a customer need personalized help or present the automated system with something it cannot answer, the wait to speak to someone isn't very long, and the assistance you receive is top-notch. I found the representative friendly, knowledgeable and professional, and I ended the phone call with all of my questions fully answered. If I genuinely needed assistance from the Colorado MVD, I would not hesitate to call this number to get help.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why Customers Call Colorado Motor Vehicle Division (DMV/RMV)

If you have time to do a bit of reading before you call Colorado Motor Vehicle Division (DMV/RMV), we recommend you read over some of our problem-specific articles.

How Do I Get a Replacement License from the Colorado Motor Vehicle Division (Dmv/rmv)?

If your Colorado license has been lost or stolen, you need to get a replacement license. You may be able to get one for free if you do it within the right time frame and come to a Colorado Motor Vehicle Division office in person. Otherwise, you will need to pay a fee. You can also get a replacement in the mail.

What is the required age to obtain a learner's permit in Colorado?

To obtain a learner's permit in Colorado, the minimum age requirement is 15 years. Applicants must be at least 15 years old before they can be eligible to apply for a learner's permit through the Colorado Motor Vehicle Division (DMV/RMV). However, it is essential to note that the age requirement alone does not guarantee a learner's permit. Other requirements may include passing a written knowledge test, providing necessary identification documents, and completing a vision exam. Additionally, individuals under 16 years old must also provide proof of enrollment in a driver education program. Meeting these criteria is crucial for individuals hoping to acquire a learner's permit in Colorado.

Top Colorado Motor Vehicle Division (DMV/RMV) customer service problems

Click the link above to get answers to just about any Colorado Motor Vehicle Division (DMV/RMV) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Colorado Motor Vehicle Division (DMV/RMV) Customer Service Contacts

There are of course other ways to contact Colorado Motor Vehicle Division (DMV/RMV) customer service besides the phone. Below we list the best ones, by medium.

Colorado Motor Vehicle Division (DMV/RMV) Customer Help Desk / Web Support

dmv.colorado.gov - Customer Service
Online customer service support
As a last, sometimes only, resort- Colorado Motor Vehicle Division (DMV/RMV) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Colorado Motor Vehicle Division (DMV/RMV)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Colorado Motor Vehicle Division (DMV/RMV) agent. This phone number is Colorado Motor Vehicle Division (DMV/RMV)'s best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 303-205-5600 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call Colorado Motor Vehicle Division (DMV/RMV) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Colorado Motor Vehicle Division (DMV/RMV) has 1 phone number. It's not always clear what is the best way to talk to Colorado Motor Vehicle Division (DMV/RMV) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Colorado Motor Vehicle Division (DMV/RMV). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Colorado Motor Vehicle Division (DMV/RMV). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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