Capital One Credit Card Application Line

Phone Number & Getting a Rep

Capital One Credit Card Application Line number

800-548-4593
Toll-free·Calls Application Line·See main phone number & contact info
Q:

How do I talk to a human at this Capital One Credit Card number?

A:Press 0 (operator) at each prompt
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Capital One Credit Card Application Line?

A:The average hold time is 9 minutes. The longest hold times are on Tuesday, and the shortest are on Friday.

All Capital One Credit Card customer service contact information

This is the #3 most popular Capital One Credit Card phone number out of 3. Click above to go back to the main customer service number and other contact information, including Capital One Credit Card email addresses, twitter handles, and live chat options.

More Capital One Credit Card Customer Phone Numbers

Customer Service

800-955-7070
Main phone number · Toll-free · 24 hours, 7 days · Press 0 at the first menu. Next, say "Representative" (You will have to say it a few times). · Say or enter the last 4 digits of your card number.

Member Services

800-955-6600
Toll-free · 24 hours, 7 days · Press 0#, 0# then 5 · Say or enter the last 4 digits of your card number.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Capital One Credit Card phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0 (operator) at each prompt
Here is how our research team describes the way the Capital One Credit Card phone system greets you: Say or enter the last 4 digits of your card number.
Below are some clips we've found from Capital One Credit Card's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to enter information with the dial pad

"You can also say apply for a new account. If you need to go get your account number, say hold on.
It looks like we're having some trouble.
Let's try another way. Using the keypad on your phone, please enter your sixteen digit card number."
Excerpt from a call with Capital One Credit Card
Monday, July 8, 2024 5:19 PM

They may ask you to say or enter information

"Thanks for calling Capital One.
This call will be monitored and recorded for quality assurance training, and authentication purposes.
Please say or enter your sixteen digit card number."
Excerpt from a call with Capital One Credit Card
Wednesday, October 9, 2024 9:09 PM

What are the hours and when should I call?

Capital One Credit Card operates the call center for this 800-548-4593 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 4,020 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Capital One Credit Card phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Capital One Credit Card staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Capital One Credit Card is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 4,020 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.

The best time to call

In summation, the best day to call Capital One Credit Card is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Capital One Credit Card staffs the call center well on Thursday.

Why call this Capital One Credit Card number?

Below is a sample of recent calls to Capital One Credit Card, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 27s , Oct 9, 2024 9:09 PM
Assistance with new/opening account: "I'd like to open a new account or see if I can if you can find my old account that's cool too."
- From a call lasting 13m 48s , May 13, 2024 11:57 PM

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