California Franchise Tax Board Automated Assistance Line

Phone Number & Getting a Rep

California Franchise Tax Board Automated Assistance Line number

800-338-0505
Toll-free·Calls Automated Assistance Line·See main phone number & contact info
Q:

How do I talk to a human at this California Franchise Tax Board number?

A:Do not respond to prompts
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Thursday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to California Franchise Tax Board Automated Assistance Line?

A:The average hold time is 324 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday.

All California Franchise Tax Board customer service contact information

This is the #5 most popular California Franchise Tax Board phone number out of 5. Click above to go back to the main customer service number and other contact information, including California Franchise Tax Board email addresses, twitter handles, and live chat options.

More California Franchise Tax Board Customer Phone Numbers

Customer Service

800-852-5711
Main phone number · Toll-free · Mon-Fri 8am-5pm PST · Press 1 (for Personal Income Tax), then 6 (for Any Other Information), then 2 (for General Tax Questions) · Please remain on the line, and your call will be answered in the order it was received.

Corporate Offices

916-845-4300
Mon-Fri 8am-5pm PST · Wait on the line for the next representative. · For inquiries regarding the Middle-Class Tax Refund payment, call 800-542-9332. If calling from an elected official's office, press 1. For classified accounts or your account, press 2. If calling on behalf of a client, press 3. For all other callers, press 4.

Taxpayer Services

916-845-6500
Mon-Fri 8am-5pm PST · Use prompts 1-6-2 for individual taxpayer questions · Please remain on the line, and your call will be answered in the order it was received.

Collection Resolution

916-845-7044
Mon-Fri 8am-5pm PST · Use prompts 1-4-0 · Inquiries regarding the Middle-Class Tax Refund payment, call 800-542-9332, or remain on the line and choose option 5. For employers who receive tax notices, press 1. For tax professionals and financial institutions, press 2. For individual taxpayers, press 3. For web self-serve options and how to register, press 4. For Middle-Class Tax Refund inquiries, press 5.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this California Franchise Tax Board phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Do not respond to prompts
Here is how our research team describes the way the California Franchise Tax Board phone system greets you: Please remain on the line, and your call will be answered in the order it was received.

What are the hours and when should I call?

California Franchise Tax Board operates the call center for this 800-338-0505 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 8,391 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this California Franchise Tax Board phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like California Franchise Tax Board staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call California Franchise Tax Board is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 8,391 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.

The best time to call

In summation, the best day to call California Franchise Tax Board is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that California Franchise Tax Board staffs the call center well on Wednesday.

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