Busch Gardens Customer Service

Phone Number & Contact Info

Busch Gardens's Best Phone Number

757-229-4386
Calls Customer Service·Most popular Busch Gardens number
Q:

How do I talk to a live human at Busch Gardens?

A:Calling this Busch Gardens number should go right to a real human being.
Q:

Does Busch Gardens offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Friday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Busch Gardens phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Busch Gardens number should go right to a real human being
In fact, much of this information on this page is superfluous because this Busch Gardens phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Busch Gardens operates the call center for this 757-229-4386 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 552 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Busch Gardens phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Busch Gardens staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Busch Gardens is Friday. The most busy day to call is Monday. Again, this is based on a sample of 552 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call Busch Gardens

In summation, the best day to call Busch Gardens is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Busch Gardens staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Busch Gardens

If you have time to do a bit of reading before you call Busch Gardens, we recommend you read over some of our problem-specific articles.

Are pets allowed in Busch Gardens?

No, pets are not allowed in Busch Gardens. The park prioritizes the safety and comfort of all its guests, which is why a strict no-pets policy is enforced. However, service animals, as defined by the Americans with Disabilities Act (ADA), are permitted in select areas of the park. These service animals must be on a leash or harness and under control at all times, ensuring a positive experience for everyone. If you require the assistance of a service animal, it is advisable to review the park's policy and contact guest services for specific information and guidelines.

How much does admission to Busch Gardens cost?

Admission prices to Busch Gardens vary depending on factors such as the date of visit and the type of ticket purchased. Prices typically range from $80 to $120 per person. However, there are often special deals, discounts, and seasonal promotions available. For accurate pricing information, it is recommended to check the official Busch Gardens website or contact their customer service. Additionally, annual passes and membership options are available, providing access to the park throughout the year, along with exclusive perks and discounts. These passes are an excellent option for frequent visitors or those seeking long-term savings.

Top Busch Gardens customer service problems

Click the link above to get answers to just about any Busch Gardens customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Busch Gardens is extracted from issues that customers have reported to GetHuman.
Busch Gardens issues reported to GetHuman

Conclusion and closing notes

This is Busch Gardens's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Busch Gardens agent. This phone number is Busch Gardens's best phone number because 3,312 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 757-229-4386 include Buy Tickets, Account Access, Find Tickets, Special Request, Refund a Charge and other customer service issues. Rather than trying to call Busch Gardens first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Busch Gardens has 1 phone number. It's not always clear what is the best way to talk to Busch Gardens representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Busch Gardens. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Busch Gardens. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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