British Airways BA Executive Club

Phone Number & Getting a Rep

British Airways BA Executive Club number

800-452-1201
Toll-free·Calls BA Executive Club·See main phone number & contact info
Q:

How do I talk to a human at this British Airways number?

A:For BA Executive Club ONLY. Press 2, then 3. For all other inquiries use 800-247-9297 and press 3 then 2
Q:

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Sun 3am-11pm EST. The least busy day is Wednesday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to British Airways BA Executive Club?

A:The average hold time is 6 minutes. The longest hold times are on Thursday, and the shortest are on Monday.

All British Airways customer service contact information

This is the #2 most popular British Airways phone number out of 4. Click above to go back to the main customer service number and other contact information, including British Airways email addresses, twitter handles, and live chat options.

More British Airways Customer Phone Numbers

Customer Service

800-247-9297
Main phone number · Toll-free · 24 hours, 7 days · Press 3 at first menu. · To change a booking, press 1. To make a booking, press 2. For anything else, press 3.

Baggage/Luggage Problems

800-828-8144
Toll-free · Mon-Fri 9am-5pm EST · Calling this British Airways number should go right to a real human being ·

Refunds

877-767-7970
Toll-free · Mon-Fri 9am-5pm EST · Calling this British Airways number should go right to a real human being ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this British Airways phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: For BA Executive Club ONLY. Press 2, then 3. For all other inquiries use 800-247-9297 and press 3 then 2
Here is how our research team describes the way the British Airways phone system greets you: To change a booking, press 1. To make a booking, press 2. For anything else, press 3.
Below are some clips we've found from British Airways's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling the British Airways executive club for Blue members. Travel with British Airways is governed by our conditions of carriage, and our privacy policy, which describes how we protect and use personal information For more details, please visit b a dot com."
Excerpt from a call with British Airways
Sunday, June 30, 2024 11:59 AM

What are the hours and when should I call?

British Airways operates the call center for this 800-452-1201 phone number Mon-Sun 3am-11pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 82 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this British Airways phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like British Airways staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call British Airways is Wednesday. The most busy day to call is Monday, which averages 2700% more phone calls by comparison. Again, this is based on a sample of 82 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Quietest
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call

In summation, the best day to call British Airways is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that British Airways staffs the call center well on Wednesday.

Why call this British Airways number?

Below is a sample of recent calls to British Airways, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 15s , Nov 18, 2024 5:15 AM
: ""
- From a call lasting 1m , Oct 28, 2024 11:29 AM
: ""
- From a call lasting 14s , Aug 22, 2024 1:20 PM

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