Does Best Choice Products offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 6am-6pm, Sat-Sun 7am-12pm EST.The least busy day is Thursday, and the most busy day is Wednesday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Tuesday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Best Choice Products below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Best Choice Products phone number to document the phone system.
Here is how our research team describes the way the Best Choice Products phone system greets you: Thank you for contacting Best Choice Products. Your call may be monitored or recorded for quality and training purposes. Please select from one of the following options:If you have your order number and would like to receive a tracking update via text, please press 1.
To speak to an agent about your order status or to modify your order, please press 2.
If you have a problem or question regarding our product, press 3.
To speak to a Product Support agent if you purchased directly from bestchoiceproducts.com and would like to initiate a return, please have your order number ready and press 4 to start this process via text.
To speak to an agent about a return or return status, please press 5.
For all other inquiries, please press 6.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 3
Below are some clips we've found from Best Choice Products's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Best Choice Products.
You have reached us outside of our phone business hours, which are four AM to nine AM Pacific Standard Time, seven days a week.
Please listen to the following menu options.
Or contact us during our business hours for assistance.
For all other inquiries, please contact us back during our business hours, which are four AM to nine AM Pacific Standard Time, seven days a week.
If you have your order number and would like to receive a tracking update via text, please press one.
If you purchase directly from best choice products dot com, and would like to initiate your own return, please have your order number ready and press two to start this process via text."
Excerpt from a call with Best Choice Products
Monday, January 15, 2024 9:48 PM
What are the hours and when should I call?
Best Choice Products operates the call center for this 844-948-8400 phone number Mon-Fri 6am-6pm, Sat-Sun 7am-12pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 193 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Best Choice Products call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Best Choice Products phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Best Choice Products staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Best Choice Products is Thursday.The most busy day to call is Wednesday.Again, this is based on a sample of 193 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Best Choice Products is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Best Choice Products staffs the call center well on Thursday.
Why Customers Call Best Choice Products
If you have time to do a bit of reading before you call Best Choice Products, we recommend you read over some of our problem-specific articles.
Best Choice Products is an online retailer that offers a wide variety of high-quality products for everyday needs, preferences, and interests. We are committed to providing customers with an enjoyable shopping experience by offering an extensive range of products across multiple categories, including home and outdoor furniture, toys, exercise equipment, electronics, and more. Our goal is to provide customers with affordable options without compromising on quality. With a focus on convenience and customer satisfaction, we strive to ensure that shopping with Best Choice Products is easy and hassle-free. Whether you are searching for home essentials, organizing solutions, gifts, or unique and innovative products, we have something for everyone.
Best Choice Products' return policy ensures customer satisfaction by offering a 60-day return period from the date of purchase. To be eligible for a return, the product must be unused and in its original condition, accompanied by the original packaging and accessories. Customers have two options: 1) Exchange for a new item of equal value, or 2) Request a refund in the original form of payment. However, some restrictions apply to certain products, such as personalized or clearance items, and return shipping costs may be deducted from the refund amount. To initiate a return, customers can contact Best Choice Products' customer service team or submit a return request online. Rest assured, Best Choice Products strives to provide a hassle-free and customer-friendly return experience.
Yes, all Best Choice Products products come with a warranty. We are committed to providing the highest quality products and stand behind our craftsmanship. Our warranty covers manufacturing defects and ensures that your purchase is free from any such defects for a specified period of time. The length of the warranty varies depending on the specific product, and you can find the warranty details on the product page or in the product manual. If you encounter any issues with your purchase within the warranty period, simply reach out to our customer service team and they will assist you in resolving the problem. We strive to ensure your complete satisfaction with our products and aim to provide a hassle-free warranty experience.
Click the link above to get answers to just about any Best Choice Products customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Best Choice Products is extracted from issues that customers have reported to GetHuman.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Best Choice Products will reply our your email.
Best Choice Products Customer Help Desk / Web Support
As a last, sometimes only, resort- Best Choice Products customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Best Choice Products's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Best Choice Products agent. This phone number is Best Choice Products's best phone number because 1,158 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 844-948-8400 include Account Access, Track a Package, Refund a Charge, Return an Order, Update Account Info and other customer service issues. Rather than trying to call Best Choice Products first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Best Choice Products has 1 phone number. It's not always clear what is the best way to talk to Best Choice Products representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Best Choice Products. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Best Choice Products. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.