A:Say "Customer relations" and then press 1 for vehicle or 2 for motorcycle.
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Thurs 9am-9pm, Fri 9am-6pm EST.The least busy day is Thursday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to BMW Financial Services?
A:The average hold time is 2 minutes.The longest hold times are on Monday, and the shortest are on Thursday.
This is the #2 most popular BMW phone number out of 4. Click above to go back to the main customer service number and other contact information, including BMW email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Thurs 9am-9pm, Fri 9am-6pm EST · When asked what can I help you with, say "Representative." Say "No" to the next question, then say "Representative" again. · If you are calling regarding a recall, press 1. If you know your party's 4-digit extension, press #. Are you calling about your lease or loan with financial services?
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this BMW phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say "Customer relations" and then press 1 for vehicle or 2 for motorcycle.
Here is how our research team describes the way the BMW phone system greets you: Financial Services - Please say or enter your 10-digit account number or 9-digit Social Security number.
Below are some clips we've found from BMW's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to say or enter information
"Thank you for calling BMW Financial Service
I need some information to locate your account.
Please say or enter your ten digit account number or nine digit Social Security number."
Excerpt from a call with BMW
Monday, November 18, 2024 4:18 PM
The first phone menu
"Thank you for calling BMW Financial Service
I need some information to locate your account.
Please say or enter your ten digit account number or nine digit Social Security number.
How about we try this another way? To enter the account number found on any account statement, say account or press one.
If you need me to wait while you find the information, say hold or press nine.
When you are ready to continue, press pound.
If you do not have the account number, say agent or press zero."
Excerpt from a call with BMW
Monday, November 18, 2024 4:18 PM
What are the hours and when should I call?
BMW operates the call center for this 800-578-5000 phone number Mon-Thurs 9am-9pm, Fri 9am-6pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 497 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this BMW phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like BMW staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call BMW is Thursday.The most busy day to call is Tuesday.Again, this is based on a sample of 497 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call BMW is Thursday.In this case, it's a no-brainer. Thursday is not only the least busy day for calling this BMW number, but it is also the day with the shortest hold times.
Why call this BMW number?
Below is a sample of recent calls to BMW, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiry about loan rate: "I want to be for sure what's the counts."
- From a call lasting 16m 15s , Nov 18, 2024 4:18 PM