A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Wednesday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Andaz Hotels below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Andaz Hotels phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to Reservations
What are the hours and when should I call?
Andaz Hotels operates the call center for this 877-875-5036 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Andaz Hotels call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Andaz Hotels phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Andaz Hotels staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Andaz Hotels is Monday.The most busy day to call is Thursday.Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call Andaz Hotels is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Andaz Hotels staffs the call center well on Monday.
Why Customers Call Andaz Hotels
If you have time to do a bit of reading before you call Andaz Hotels, we recommend you read over some of our problem-specific articles.
Yes, pets are allowed at Andaz Hotels. We understand that pets are important members of many families, and we welcome them to our hotels. At Andaz, we strive to create a comfortable and welcoming environment for all guests, including those with pets. However, please note that certain restrictions and guidelines may apply, such as a maximum weight limit for pets and an additional fee for their stay. These guidelines may vary depending on the specific Andaz Hotel you are planning to stay at, so we recommend checking with the hotel directly for any specific pet policies and accommodations. We look forward to warmly welcoming both you and your furry companion to Andaz Hotels.
At Andaz Hotels, we offer an array of amenities to ensure a comfortable and memorable stay. Immerse yourself in our thoughtfully designed spaces, starting with our stylishly appointed rooms that provide the perfect blend of comfort and contemporary sophistication. Stay connected with complimentary high-speed Wi-Fi in all areas of the hotel. Wake up refreshed and indulge in our complimentary local snack bar. Enjoy a rejuvenating workout session at our state-of-the-art fitness center. Unwind at our rooftop pool or lounge area with breathtaking views. Pamper yourself with luxurious bath amenities during your stay. We also offer 24-hour concierge service to assist with any requests, ensuring a seamless experience. At Andaz Hotels, we strive to exceed your expectations and provide a delightful stay, with every amenity curated for your enjoyment.
The cancellation policy for Andaz Hotels is designed to provide flexibility for our guests. For most reservations, we allow you to cancel up to 48 hours prior to your scheduled arrival without incurring any charges. However, please note that certain promotional rates or special events may have different cancellation policies. It is advisable to review the terms and conditions of your specific reservation for accurate information. In the event of a late cancellation or no-show, a fee equivalent to one night's stay may be charged. Kindly contact our reservations team or refer to your confirmation email for more detailed information regarding our cancellation policy.
Click the link above to get answers to just about any Andaz Hotels customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Andaz Hotels Customer Service Contacts
There are of course other ways to contact Andaz Hotels customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Andaz Hotels will reply our your email.
Conclusion and closing notes
This is Andaz Hotels's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Andaz Hotels agent. This phone number is Andaz Hotels's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-875-5036 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Andaz Hotels first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Andaz Hotels has 1 phone number. It's not always clear what is the best way to talk to Andaz Hotels representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Andaz Hotels. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Andaz Hotels. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.