What is the return policy for Zappos?

Asked a year ago
Zappos has a hassle-free return policy that ensures customer satisfaction. They offer a generous 365-day return period, allowing customers to return items within a year from the date of purchase. Whether the product is unworn, unused, or even flawed, Zappos accepts returns with no questions asked. Customers can obtain a prepaid return shipping label by logging into their Zappos account and initiating the return process online. Once the returned item is received, Zappos promptly issues a refund to the original form of payment or provides store credit, as per the customer's preference. With their customer-oriented approach, Zappos aims to make returns as easy and convenient as possible, guaranteeing customer happiness and peace of mind.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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