How Do I Setup a Repair Appointment with Whirlpool?

Whirlpool has long been a leader in home appliances, offering customers a number of products designed to make life easier. But sometimes appliances break down and need repair. How to you set up a repair appointment when your Whirlpool appliance breaks down? You can get information and assistance from Whirlpool customer service here, and below are ways you can get your repair appointment scheduled.

Schedule Whirlpool Repairs

Scheduling your Whirlpool appliance repair appointment can be done online by following these steps:

1. Open Whirlpool's website in your computer's browser.
2. From the menu bar at the top of the screen, select "Service and Support."
3. Choose "Repair or Replace" from the options that appear.
4. Scroll to "Schedule Service" and click on this option.
5. In the drop-down menu under "Product Category" choose the product you need serviced.
6. Key in your zip code.
7. From the calendar, find a date that is available and works with your schedule.
8. Choose the date and authorized Whirlpool service provider and click "Continue."
9. Under "Problem Type" choose the correct response in the drop-down menu.
10. Enter the model number.
11. Add the serial number.
12. Click on "Warranty Info" to see if the product is still under warranty.
13. Type in a brief description of the problem.
14. Add any additional information for the service technician.
15. Enter your contact information including name, address and phone number.

Troubleshooting

Prior to scheduling a service appointment, you can contact Whirlpool customer support here or go online and troubleshoot the issue. It may be something that can be corrected without having to schedule a repair appointment. To troubleshoot online, follow these steps:

1. Open Whirlpool's website on your computer.
2. From the menu bar, select "Service and Support."
3. Choose "Troubleshoot" under "Repair or Replace."
4. Select to either open a product manual or start a live chat with a representative.
5. If you and the rep online are unable to resolve the problem, you can then schedule a repair or service appointment.

Points to Remember

When you do need to schedule a repair, there are some things you need to remember:

1. If your appliance is still under warranty, you may be able to get the repair or a replacement at little to no cost to you.
2. While under warranty, any repairs must be made by a Whirlpool approved service technician to prevent voiding your warranty.
3. You can purchase a service plan from Whirlpool to avoid high repair costs once your warranty expires.
4. Whirlpool will assist you in getting the correct parts if you opt to self repair.

Keeping your Whirlpool appliances working is important to maintain a less stressful environment. When your Whirlpool appliance breaks down, you can go online to schedule a repair, or you call Whirlpool customer support here for assistance.