How Do I Close an Account with Wells Fargo?

Closing an account with Wells Fargo is a quick and easy process. Just remember that you will not be able to reopen the same account once it's closed. Wells Fargo has official procedure customers must follow to ensure they make the closure correctly. You will need to provide information about yourself and your account. You can contact Wells Fargo by phone, the internet or in person to close your account.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

If you have opened a new account and wish to close your Wells Fargo Account, you might think this will take a few minutes. How hard could it be? Closing your account with Wells Fargo is easy and here are the steps to take.

1. Ensure There Is No Money in Your Account

The first thing you need to do is ensure that your account is empty. Wells Fargo will charge a fee if you have money left in your account when you close it, so it's important not to forget about this step. If you want to transfer some of that cash elsewhere — say, into another bank or credit union account — you can do so quickly and easily via online banking or by using one of its mobile apps.

2. Verifying Your Identity

You'll receive a prompt to log in to your account and verify your identity with a one-time code. You'll get this code by logging in to your online banking account.

3. Error Message

In some cases, you may get an error message if there are issues with your account that need attention. Call customer service if:

  • You get an error message.
  • You receive a message about debt on your account.
  • Your account is frozen.

4. Different Ways To Close Your Account

You can decide how you want to close the account — in a branch, over the phone or online.

  • If you'd like to close your account in person, visit a Wells Fargo branch. You'll need to bring your account documents with you so it can verify them.
  • If you'd like to close your account over the phone, call Wells Fargo phone. The customer service representative will ask for information about yourself, your account for confirmation and its current balance, if possible.
  • Closing Account Online. To close a Wells Fargo account online, you'll want to start by entering your name, address, and social security number in the appropriate fields. You may also need to enter the account number and contact information. In addition, you may need to provide your date of birth.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Close an Account with Wells Fargo?

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