What happens if my device cannot be repaired under the Walmart Product Care Plan?

Asked 2 years ago
If a device cannot be repaired under the Walmart Product Care Plan, there are generally a few actions that may be taken. First, the plan often provides a replacement option for the customer. This means that if the device is found to be unrepairable, Walmart Product Care Plan may offer to replace it with a comparable model, depending on the specifics of the plan and the device in question. Additionally, in certain situations, a customer might receive a refund for the original purchase price or a prorated amount based on the time remaining on the care plan. It is important for customers to be aware of the terms and conditions of their specific plan, as these details can vary. For further information regarding the specifics of your situation, including how to initiate a claim or what to expect during the process, customers are encouraged to check the current webpage for detailed contact information. This way, they can obtain the most accurate and relevant guidance regarding their product care plan options.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 14, 2025

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