How Do I Place a Vacation Hold on My Wall Street Journal Account?
In a nutshell: Travelers often worry about accumulating mail and packages while away, which can indicate to potential criminals that no one is home. For subscribers to the Wall Street Journal, it's essential to pause delivery during vacations. To do this, visit the Wall Street Journal website, access
Introduction
One of the biggest concerns many travelers have about going on vacation is having mail, packages, and newspapers building up while they're away. This could result in several potential problems, including it being a sign to criminals that no one is home. If you have a subscription to the physical paper version of the Wall Street Journal, here are tips for how to put a vacation hold while you're away.
Go to the Wall Street Journal Website
Visit the website of the Wall Street Journal.
Find the "Customer Service" Line
Scroll all the way down on the Wall Street Journal homepage until you find the "Customer Service" line. It's below "WSJ Membership" and above "Ads," and it has a down-pointing arrow to its right.
Expand the Menu
Click on the down-pointing arrow to the right of "Customer Service." This will cause the menu to expand.
Click on the Link
Click on "Customer Center" under the "Customer Service" section.
Find Another "Customer Service" Link
Scroll down until you find a "Customer Service" link in white lettering.
Go to the "Contact Us" Page
Click on the "Customer Service" link, which will take you to the "Contact Us" page. You can either sign in or click the "I Don't Have An Account" box. For the purposes of this article, click on "I Don't Have An Account."
Go to the "Help Center"
Look for the line that says "Visit the Help Center for Frequently Asked Questions." It's at the top of the page above "Contact Information." "Help Center" should be a link. Click on this when you find it.
Find the Search Box
Locate the "Search" box toward the top of the "Help Center" page. It says "Search" and has a magnifying glass icon to its right.
Type Your Search Phrase
Click on the "Search" box. This will cause the cursor to blink and your phone's keyboard to appear. Type the phrase "Vacation," but don't press the return button on your phone's keyboard.
Locate the Relevant Search Result
There will likely be only one search result that appears: "Suspend/Resume Delivery." If it appears, click on it. This will display information about the topic.
Read the Section
Read the information under "Suspend/Resume Delivery."
Follow the Instructions
Follow the instructions under "Suspend/Resume Delivery." If you're unable to pause your physical paper delivery, please proceed to Step 13.
Contact Customer Service
If you couldn't pause your paper delivery subscription, it's best to contact the Wall Street Journal customer service team. Let the representative know what you've already tried doing to rectify the situation. They can provide information about what you can try next, or they may be able to pause it for you.
Conclusion
Once you know you want to put your Wall Street Journal subscription on hold until you return from vacation, it's a good idea to start the process. It checks one more task off your list to complete before you leave.
Further questions?
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