What is the return policy for perishable items?

Asked a year ago
Vitacost's return policy for perishable items ensures customer satisfaction. If you receive a perishable item that is defective or damaged, please reach out to our customer service within 48 hours of delivery. We may request photo evidence for quality control purposes. Depending on the circumstances, we will provide a refund, replacement, or credit to your Vitacost account. Please note that we do not accept returns for perishable items due to the nature of these products. It is important to carefully review the product description, ingredients, and allergen information before making a purchase. Our dedicated customer service team is committed to assisting you promptly and efficiently, ensuring your shopping experience with Vitacost is exceptional.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Vitacost?

If you need to call Vitacost customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Vitacost

Vitacost

Find a list of many popular Vitacost questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call VitacostVitacost Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!