US Postal Service (USPS) Customer FAQ

Delays in package acceptance can be due to various factors, including high shipping volumes, staffing issues, or potential customs holds for international shipments. In some instances, packages may be pending acceptance if they are awaiting scanning or processing at a facility. We recommend checking the tracking status regularly for updates.

To obtain a money order inquiry form, you can visit your local post office. The forms are typically available at the counter. Additionally, you may also check if the form is available for download online from the USPS website.

Priority Mail Express is advertised as a one-day service, but delays can occasionally occur due to various factors such as weather, operational issues, or the volume of mail. If your package did not arrive as expected, we recommend checking its status online using the tracking number provided. This will give you the most updated information on your shipment.

You may want to speak to your apartment complex's management to discuss possible alternatives for accessing your mail on Saturdays. They may be able to provide a key or make special arrangements for you to retrieve your mail.

If you receive mail that does not belong to you, you should write "Not at this address" on the envelope and place it back in your mailbox or give it to your mail carrier. This will help the USPS redirect the mail to the correct address.