How Do I Access My Turbotax Account?

In a nutshell: Turbo Tax is a leading income tax return software package produced by Intuit. To access your TurboTax account, start by opening the TurboTax homepage and clicking "Sign In" on the top right of the page. Enter your user ID and password to access your account and view your dashboard. From there, you can navigate various features to complete your tax returns. If you need assistance, you can contact TurboTax customer support through the account dashboard. Additionally, you have the option to enable two-factor authentication for added security and must remember to log out and close the browser window when finished.

Adam Goldkamp is the editor / author responsible for this content.
Dec 20, 2023

Introduction

Turbo Tax is an American income tax return software package produced by Intuit. It’s a market leader in its product segment and enables you to eliminate time-consuming manual entry. If you’d like to file your returns but have problems accessing your TurboTax account, here are the steps to follow.

Open the TurboTax Homepage

Start by Googling TurboTax and clicking the first link on the new page. This gives you access to the Turbo Tax official website. It’s also the homepage where you can sign in to your TurboTax account.

How Do I Access My Turbotax Account? (Step 1)

Click “Sign In”

Once on the Turbo Tax homepage, click the sign-in button symbolized by a padlock. It’s positioned at the top right of the page, below the “Start for Free” section. Clicking the “Sign In” button opens the login screen.

How Do I Access My Turbotax Account? (Step 2)

Enter Your User ID

The next page opens an Intuit page, whereby you’ll use your Intuit Account to sign in to Turbo Tax. The first page of the login section requires your used ID. Depending on your preference, you can also use a phone number or email. Enter your preferred login ID and click “Sign In.”

How Do I Access My Turbotax Account? (Step 3)

Enter Your Password

After entering your user ID, you must fill in your password to access your account.

How Do I Access My Turbotax Account? (Step 4)

Access Your TurboTax Dashboard

Entering the correct password signs you into your account and opens the dashboard. You can access your personal information, products and billing and other services from here.

How Do I Access My Turbotax Account? (Step 5)

Navigate Your Turbo Tax Account

Various features on your Turbo Tax account dashboard can help you complete your tax returns. The “Personal Info” section allows you to manage your account settings and change your personal information. If you want to change your account password, you can do so in the “Sign In & Security” section.

Contact Turbo Tax

You can contact customer support if you face difficulties with any feature of your Turbo Tax account. Navigate to the account dashboard and access the search bar. Type “Contact Us” in the search bar and select “Contact Us” from the results. Next, select the pencil icon and type your question in the designated slot. After entering your customer support question, click “Let’s Talk.”

You can post the question to a community of experts by clicking “Post a Question.” Click “Get a Call” to talk with a live Turbo Tax expert or CPA. The platform support page provides other resources and help tools if these two options don't suit you.

How Do I Access My Turbotax Account? (Step 7)

Enable Two-Factor Authentication (Optional)

Turbo Tax offers the option to enable two-factor authentication (2FA) to enhance your account security. Before setting up the security measure, you must download the Authenticator App. To set up 2FA, open your account dashboard's “Overview” section. Select “Sign In & Security” on the new page. Select “2-Step Verification” on the next page and follow the instructions.

Securely Exit Your Account

After completing your tax-related activities, you must log out of your account. Open the account dashboard and click “Sign Out.” Additionally, close the web browser window to prevent unauthorized access to your account.

Conclusion

Accessing your Turbo Tax account is straightforward, allowing you to manage your tax returns. By utilizing the platform’s tools and features, you’ll be well-equipped to go through the tax filing process effectively. Ensure your login details are secure and your information is regularly updated. The Turbo Tax customer support team can always help you if you encounter difficulties.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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