How long does it take to process an order?

Asked a year ago
The time taken to process an order with TrueValue varies based on several factors. Once an order is received, it undergoes a review process to ensure accuracy and completeness. Typically, this review takes about 1-2 business days. Following this, the order is sent for fulfillment, which includes picking, packing, and shipping. The duration of this stage depends on the availability of the products ordered and the shipping method chosen. Orders are usually processed within 2-5 business days, but during peak periods or limited product availability, it may take slightly longer. Customers will receive an email notification with tracking details as soon as their order is shipped. TrueValue strives to fulfill orders promptly while maintaining product quality and customer satisfaction.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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