What is the process for disputing a review on True Local?

Disputing a review on True Local involves a systematic approach that ensures both parties can express their perspectives. When a user believes a review is misleading or violates community guidelines, they can initiate the dispute process. First, the user should locate the specific review they wish to dispute. Once identified, True Local generally provides options or links adjacent to the review that allow users to report or dispute the content. It is important for the disputing party to provide a clear and concise explanation of why they believe the review should be removed or modified. This could include reasons such as the content being false, defamatory, or in violation of True Local's policies. After submitting the dispute, True Local's moderation team typically reviews the complaint. They evaluate the review against their guidelines and policies, considering the context and the information presented in the dispute. This process may take some time, as it involves careful consideration to ensure fairness to all parties involved. Users are usually notified of the decision regarding their dispute through the platform. If the review is found to be inappropriate, it may be removed. However, if the review is deemed acceptable, it will remain on the site. It is advisable for users to keep an eye on True Local’s website for the most up-to-date information and specific procedures, as they may change over time. Ultimately, the moderation team aims to facilitate a respectful and honest platform for all users.