What is Torrid's return policy?

Asked a year ago
Torrid's return policy allows customers to return most merchandise within 60 days of the purchase date for a full refund or exchange. The items must be unworn, unwashed, and have all the original tags still attached. For online purchases, customers can either return the items via mail or at any Torrid store. If returning by mail, a prepaid return label is available on their website for a flat fee that will be deducted from the refund. If returning in-store, customers must provide the original packing slip or email confirmation as proof of purchase. However, certain items such as lingerie, swimwear, and final sale items are non-returnable. For more details or specific instructions, customers can visit Torrid's website or contact their customer service.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Torrid.com?

If you need to call Torrid.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Torrid.com

Torrid.com

Find a list of many popular Torrid.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Torrid.comTorrid.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!