What if my order arrives damaged?

If an order from Toiletwarehouse.com arrives damaged, it is essential to take the proper steps to address the situation. First, it is advisable to inspect the package immediately upon delivery. If there is visible damage to the packaging or the items inside, take photographs of the damaged areas. This documentation can be helpful for any claims that may need to be filed. Once the damage has been assessed, it is recommended to check the return policy on the current web page of Toiletwarehouse.com, as they typically have specific guidelines for damaged items. Usually, customers are encouraged to report the damage as soon as possible, often within a certain time frame, to initiate a return or exchange. Additionally, there may be instructions on how to return the damaged item or request a replacement. Following these guidelines ensures the best chance of a satisfactory resolution. Keep in mind, the company is committed to customer satisfaction, so they will likely assist you in finding a solution.