Can I exchange an item for a different size or color?

Asked a year ago
Yes, Timberland offers exchanges for items if you need a different size or color. If you find that the size or color you ordered is not suitable, you can easily exchange it. Simply contact our customer service team within 30 days of purchase to initiate the exchange process. We will guide you through the necessary steps to return the original item in its original condition, unused and with tags. Once we receive the item, we will promptly send you the requested size or color. Please note that exchanges are subject to product availability. For more information or assistance with exchanges, please reach out to our customer service team via phone or email.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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