What is the refund policy on Ticketwood?

Asked a year ago
At Ticketwood, we strive to provide the utmost customer satisfaction, which includes a flexible and fair refund policy. Our refund policy varies depending on the event and the ticket seller. We encourage customers to carefully review the refund information provided on each ticket listing before making a purchase. In general, if an event is canceled, rescheduled, or significantly changed, you may be eligible for a refund. However, it is important to note that some ticket sales may be final and non-refundable. In such cases, we recommend reaching out to the ticket seller directly for further assistance. Ticketwood aims to ensure transparency and convenience for our customers, so we always make an effort to work with ticket sellers on resolving any refund issues. For detailed information regarding our refund policy, please refer to our Terms and Conditions or feel free to contact our customer support team who will be happy to assist you.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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