How Do I Print My Ticketmaster Tickets?

Ticketmaster is a popular platform for buying and selling tickets. However, most events do not accept tickets in softcopy, so you will need to print them out. There are a few ways to print your Ticketmaster tickets. The first way is to print them via the Ticketmaster website. The second way is to use the Ticketmaster mobile app. The third way is to request a copy of your tickets via email.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

Buying tickets is not as easy as it was a few years ago. With the reduction in physical interaction and the increase in electronic commerce, buying tickets these days can be a bit confusing. Ticketmaster is one of the most popular platforms for buying and selling tickets. You can purchase tickets to concerts, sports events, and theatre productions on this platform. However, most events do not accept tickets in softcopy, so you will need to print them out. Here is a guide on how to print your Ticketmaster tickets.

Print Via the Ticketmaster Website

The first and most obvious way to print your Ticketmaster tickets is by visiting the Ticketmaster website, as follows:

  1. Log in to your account using your email address and password on the homepage.

  2. Once you are logged in, click on the "My Events" tab and select the event you have purchased tickets for. If you have problems logging in, call Ticketmaster customer support for help.

  3. Click on the "View Tickets" button and select the tickets you want to print.

  4. Once you have selected the tickets, click on the "Print" button.

  5. A new window will open with a PDF of your tickets. Print this PDF and keep it with you when you go to the event.

Try the Mobile App

If you are having trouble printing your tickets from the Ticketmaster website, you can also try using the Ticketmaster mobile app. The app is available for both iOS and Android devices. You can follow these steps:

  1. After you have downloaded and installed the app, log in to your account using your email address and password.

  2. Click on the "My Events" tab and select the event you have purchased tickets for.

  3. Click on the "View Tickets" button and choose the tickets you want to print.

  4. Once you have selected the tickets, click on the "Print" button.

  5. You will see a new window come up with a PDF of your tickets. Print this PDF and keep it with you when you go to the event.

Request a Copy Via Email

If you are still having trouble printing your tickets, you can always request a copy of your tickets via email. You can follow these steps to get a copy:

  1. Log in to your Ticketmaster account and click on the "Contact Us" link at the bottom of the page.

  2. Select "I need help with my order" from the drop-down menu on the Contact Us page.

  3. Fill out the form with your contact information and order details. In the "What can we help you with?" field, include a request for a copy of your tickets.

  4. Ticketmaster customer service will reply to your email with a PDF of your tickets attached. Print this PDF and keep it with you when you go to the event.

What Issues Can You Experience When Printing a Ticket?

There are a few common issues that you may experience when trying to print your Ticketmaster tickets. One problem is that the PDF of your tickets may not open. Try opening the PDF in a different browser or on another device if this happens. Another common issue is that the print button may be grayed out or unavailable. This usually happens when you are trying to print tickets that have already been printed. Log out of your account and then log back in to solve this issue. Once you are logged in, try printing your tickets again.

If you are still having trouble printing your tickets, you can contact the Ticketmaster customer support team for help.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Print My Ticketmaster Tickets?

Why does GetHuman Write How-to Guides for Ticketmaster Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Ticketmaster in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Print My Ticketmaster Tickets? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Ticketmaster

Asked 3 years ago
Updated 2 years ago
Viewed 1,235,832 times
Ticketmaster
How to print a ticket via Ticketmaster
How do I get a printed version of my Ticketmaster ticket?
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!