What is Ticketmaster's refund policy?

Asked a year ago
Ticketmaster's refund policy aims to provide flexibility and satisfaction to its customers. For events that are canceled, rescheduled, or significantly changed, customers will automatically receive a refund. However, if an event is still scheduled, Ticketmaster allows ticket holders to request a refund within a specified timeframe. For postponed events, tickets usually remain valid for the new date, but refund options may be available upon request. Additionally, if customers cannot attend an event due to unforeseen circumstances, Ticketmaster offers a Ticket Insurance option that provides refunds for covered reasons. To initiate a refund, customers can log in to their Ticketmaster account, locate the order, and follow the instructions. Refunds are typically processed within a specific timeframe and returned to the original mode of payment. The refund policy ensures transparency and customer protection while maintaining the excitement of live events.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to contact Ticketmaster?

If you need to talk to Ticketmaster customer service, now that you have the answers that you needed, click the button below.
Contact Ticketmaster

Ticketmaster

Find a list of many popular Ticketmaster questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Ticketmaster Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!