Can I cancel or change my order?

Asked a year ago
Yes, you can cancel or change your order, but it needs to be done as soon as possible. The-house.com understands that circumstances can change, and they strive to provide excellent customer service. To cancel or make changes, contact their customer service team immediately via phone or email and provide them with your order details. While they will make every effort to accommodate your request, please note that orders are processed quickly, and if the merchandise has already been shipped, it may not be possible to cancel or modify the order. In such cases, you may need to wait for the delivery and then proceed with the return or exchange process. For further assistance, reach out to their customer service team as they are dedicated to helping you resolve any issues promptly and efficiently.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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