What is The Bay's return policy?

The Bay's return policy generally allows customers to return unworn, unwashed, and undamaged items within a specific time frame following the purchase date. Typically, customers can return items for a full refund or exchange within thirty days. However, there are exceptions for certain products, such as items marked as final sale, which are not eligible for returns. For returns made after the initial thirty days, customers may still be able to receive an exchange or store credit, though this can vary based on the specific circumstances and the type of item. It is important to retain the original receipt or proof of purchase, as this is often necessary for completing the return process. If an item is returned via online order, customers should use the return label included with their shipment or follow the online instructions for printing a return label. For more detailed policies, including specific instructions for items like cosmetics or personal care products, it is beneficial to look at the current web page for accurate and up-to-date information regarding returns and exchanges.