What is Textbooks.com's return policy?

Asked a year ago
Textbooks.com has a straightforward return policy aimed at ensuring customer satisfaction. When purchasing textbooks, customers have up to 30 days from the date of delivery to return their items. The books, however, must be in the same condition as received, free from any writing or highlighting. Opened access codes or CDs cannot be returned. To initiate a return, customers should log into their account, select the order, and follow the instructions provided. Upon successful return, a full refund will be issued to the original form of payment. It is important to note that return shipping costs are the responsibility of the customer unless the reason for return is Textbooks.com's error. At Textbooks.com, we strive to make the return process as hassle-free as possible, ensuring a positive customer experience.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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