What is Tesco's returns policy?

Asked a year ago
Tesco's returns policy enables customers to return most products for exchange, refund, or repair within 30 days of purchase. The items must be in original condition and accompanied by a valid proof of purchase. Customers can return items to any Tesco store or arrange a free collection for large items through Tesco Direct. Non-food items purchased online can also be returned to a store or by post, excluding third-party sellers' products. For perishable goods, including fruits and vegetables, customers can request a refund or replacement if they are not satisfied with the quality. However, some items, like DVDs, software, or personalized products, may have specific return conditions. Tesco prioritizes customer satisfaction and strives to provide hassle-free returns to ensure a positive shopping experience.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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