Can I exchange an item?

Asked a year ago
Yes, customers have the option to exchange an item purchased from Tennis-Warehouse.com. We understand that sometimes the product might not meet your expectations or may have a sizing issue. To initiate an exchange, simply contact our customer service within 30 days of your purchase. We will provide you with a return merchandise authorization (RMA) number and guide you through the exchange process. The item being returned must be in its original condition, unused, and with all the original tags and packaging intact. Please note that the customer is responsible for any shipping costs associated with the exchange, unless it is a result of an error on our part. For a hassle-free and efficient exchange process, reach out to our dedicated customer service team who will be happy to assist you.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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