What if the product I receive is damaged or defective?

If you receive a damaged or defective product from TSS-Radio.com, we've got you covered. Our team is dedicated to ensuring your satisfaction, so simply reach out to our customer support within 14 days of receiving the item. We'll guide you through the return process and provide a swift resolution. In case of damage during shipping, please retain all packaging materials for possible inspection. Once we receive the returned item, our technicians will thoroughly inspect it. If we determine that the product is indeed defective, we will promptly replace it free of charge. Rest assured, we take pride in delivering high-quality products, and if any issues arise, we are here to rectify them promptly and efficiently.