How Can I Change or Cancel a Payment Arrangement I Made with T-Mobile?

In a nutshell: To cancel or change a payment arrangement with T-Mobile, visit their website. Navigate to the support section, find the "Help & support" page, and enter "change payment arrangement" in the search field.

Introduction

We understand the stress you may feel if you made a payment arrangement with T-Mobile and realize you need to cancel or change it. It's easy to obtain the information you need through the T-Mobile website.

What You'll Need

Cell phone

Go to the T-Mobile Website

Visit the T-Mobile homepage.

How Can I Change or Cancel a Payment Arrangement I Made with T-Mobile? (Step 1)

Locate the Menu on the T-Mobile Homepage

Find the three horizontal lines in the upper-right corner of the T-Mobile website.

Expand the Menu

Click on the three horizontal lines to expand the T-Mobile menu.

How Can I Change or Cancel a Payment Arrangement I Made with T-Mobile? (Step 3)

Locate the Support Section

Scroll until you find the line that says "Contact & support."

Expand the "Contact & Support" Menu

Click on the downward-pointing arrow to the right of "Contact & support" to expand the menu.

How Can I Change or Cancel a Payment Arrangement I Made with T-Mobile? (Step 5)

Find the Help Section

Scroll down until you find the line "Help & support."

Go to the Support Page

Click "Help & support" to go to the T-Mobile support page.

Find the Search Field

Scroll down until you find a section that says "Search for help and more" with a search field underneath.

How Can I Change or Cancel a Payment Arrangement I Made with T-Mobile? (Step 8)

Enter the Appropriate Search Words

Enter "change payment arrangement" in the search field and press the return button.

Find the Correct Page

Scroll down until you find the page that says "Support" in black with "Payment arrangement T-Mobile Support" underneath it.

How Can I Change or Cancel a Payment Arrangement I Made with T-Mobile? (Step 10)

Read the Information

Click" Payment arrangement T-Mobile Support" to open the "Payment Arrangement" page. Read the information on the page.

Follow the Steps

Follow the steps on the "Payment Arrangement" page to try to cancel or change your payment arrangement. If you need additional assistance, move on to the next step.

Contact T-Mobile Customer Service

If you still need assistance with your payment arrangement, it's best to contact T-Mobile customer service directly.

Conclusion

Take immediate action once you realize you need to change or cancel your T-Mobile payment arrangement. Waiting too long may result in the inability to make the changes you want.

Why does GetHuman Write How-to Guides for T-Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like T-Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Can I Change or Cancel a Payment Arrangement I Made with T-Mobile? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.