How Do I Get a Bill Extension on My Stream Energy Bill?

Customers can get a bill extension on their Stream Energy bill if they are smart about it. Use the guide given above to help you get that extension. Paying your bill on time ensures that you receive uninterrupted electricity supply. If you have any issues, contact Stream Energy customer support for assistance.

Jeff Whelpley is the editor / author responsible for this content.
Apr 28, 2020

Sometimes you can find yourself in a situation where you need a bill extension. In this case, contact Stream Energy customer support and submit your request or ask them how to do that. Stream Energy is a major player in the deregulated energy market. The company provides low-cost energy alternative to customers.

However, it's more than just the low-cost energy provider most customers recognize it for as it offers so much more. The company offers detailed billing, exceptional customer service, affordable payment schedules that fit your budget and various payment methods.

How Do I Pay My Stream Energy Bill?

As a customer, you can use several methods to settle your bill including online payment, phone payments, by mail, third party payment centers and through automatic deductions. To pay your bill online visit the main page and choose your preferred method among the acceptable methods. The options include debit and credit cards as well as through a check. You will find an additional $2.95 Added to the bill payment.

You can also pay your bill by mail by sending the payment to the address. Automatic deduction means that the payment is deducted from your savings or checking account automatically. However, Stream Energy doesn't charge convenience fees, but expect the financial institution to charge some service fees. Third party locations that offer bill payment are already available on the Stream Energy website. Check the locations and you can take your bill there to avoid any inconvenience or to stay up to date with your bill.

How Do I Get a Bill Extension on My Stream Energy Bill?

If you are in a situation that prevents you from settling your bill on time, you can go for a bill extension option to buy some time. The easiest way of getting the extension is by calling customer support. Contact Stream Energy and give your account details such as address, phone number, and email.

Submit your request for bill extension by speaking to the customer support agent. You receive guidance on what to do. The agents also offer help on adjusting your bill date. Customers having trouble paying their bills can also contact Stream Energy customer support for assistance.

Issues dealing with rates, billing and fees are handled in the website and you can contact Stream Energy customer support directly to get clarifications. Customers can pay penalties if they don't settle their bill on time. Stream Energy abides by applicable laws and regulations pertaining to penalty and pricing fees. The company only charges a one-time fee on recurring basis.

The fee includes disconnection, reconnection, late payment, initial service, security deposit and insufficient funds fees. These fees are not uniform and vary depending on the nature of service you are being charged for. Early termination and security deposit are higher than other fees.

What If I Can't Make the Stream Energy Bill Payment?

Stream Energy gives payment assistance for customers who can't pay their bills. The main source of this assistance is the payment arrangement. Before receiving your termination notice, customers are required to call the customer support. The agent will inform you of other options you can explore to help you with the bill. For instance, using local community action agencies, or department of social services among others. These agencies work with you to settle the bill and ensure that you don't fall behind in your payment obligations.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Get a Bill Extension on My Stream Energy Bill?

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