How do I get a refund from Spirit Air?

In a nutshell: Spirit Airlines offers low-cost flights to over 83 destinations. To request a refund, visit their website, click on "My Trips," sign in, select your trip, and cancel within 24 hours

Adam Goldkamp is the editor / author responsible for this content.
Apr 4, 2024

Introduction

Spirit Airlines is a major American airline that offers low-cost flights. It offers flights to over 83 destinations in the United States, Central and South America, and the Caribbean. Like most airline companies, you may sometimes encounter issues with Spirit Airlines, and you may need to request a refund. Various factors determine your eligibility for a refund on the platform. If Spirit Airlines cancels your flight, you can cancel your booking and request a refund, which is credited back to your wallet. Follow these steps to obtain a refund from Spirit Airlines.

Visit the Spirit Airline Website

To begin the refund request process, visit the Spirit Airlines website. Type Spirit Airlines into your web browser and click the first link provided on the next page.

How do I get a refund from Spirit Air? (Step 1)

Click “My Trips”

After the company website homepage loads, click “My Trips.”

How do I get a refund from Spirit Air? (Step 2)

Sign In

The platform requires you to log into your account to access your trips. You can either log into your account or use the “Find My Trip” function. To use the latter function, you’ll provide your last name and a confirmation code. Obtain your confirmation code from your email and click “Continue.”

How do I get a refund from Spirit Air? (Step 3)

Select Your Trip

Once you access your account, the platform provides a list of the flights you’ve recently booked. Select the trip that you’d like to cancel from the list, and click it for more details.

Cancel the Flight

If you bought your ticket at least a week before departure, you can cancel your trip within 24 hours to obtain a refund. If your flight falls within this requirement, click the “Cancel” option and wait for your refund.

Contact Support

If you encounter problems during the process, contact the Spirit Airline customer support. Go to the company homepage and click the “Contact Us” button on the top-right.

How do I get a refund from Spirit Air? (Step 6)

Click “Let’s Chat”

Clicking the “Contact Us” button opens a new page where you can manage a reservation, send an SMS or WhatsApp message, or submit your feedback. Proceed by clicking the “Let’s Chat” option.

How do I get a refund from Spirit Air? (Step 7)

Conclusion

Being refunded by Spirit Airlines is simple if you follow the correct steps. Most of the time, Spirit Airlines tickets aren’t refundable. Therefore, it’s essential to know the rules if you’re seeking a refund. The Airline is highly rigid about unplanned circumstances; therefore, the most frequently available options for refunds are delays or flight cancellations. Overall, the above steps can help you get a refund in no time.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How do I get a refund from Spirit Air?

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