How Do I Cancel My Spirit Air Flight and Get a Refund or Credit?

This article explains how to cancel and receive a refund for your Spirit Air flight. If you have booked a Spirit Air flight, which you need to cancel, this article will help you. The guide explains the cost of cancelations, how to cancel your flight online and over the phone, and what to do if these steps do not work.

Adam Goldkamp is the editor / author responsible for this content.
Jul 9, 2020

If you are a customer of Spirit Air customer who has recently booked a flight, but you need to cancel your trip, this article will help you.

You book your flights through Spirit Air because the company offers value for money, and you have had good previous experiences with the airline. However, you need to cancel your booking, and you would like to receive a refund or credit.

Fortunately, Spirit Air offers refunds or credit and you can apply for a refund online or over the phone. However, cancellation fees may apply depending on your situation.

To find out how to cancel your Spirit Air flight and get a refund, read this easy to follow guide.

Applying for a Refund Online:

Navigate To The Spirit Air Website:

Find the Spirit Air homepage and log into your account. You can log in by clicking the 'Sign In' hyperlink, which is located at the top right-hand side of the page.

To sign in, enter your email address or Free Spirit Number and your password and click the blue 'Log In' button at the bottom of the window.

If you have forgotten your login details, you can reset them by following the 'Reset Password' hyperlink.

Manage Your Trips:

If you have successfully logged in, click on the 'My Trips' tab from the main navigation bar to edit your travel details.

To find the flight you would like to cancel, enter your last name and the flight confirmation code in the text boxes provided and select the blue 'Continue' button. This will bring us the reservation page.

Cancel Your Reservation:

Next to your flight reservation, you will see a 'Cancel Reservation' button. Select this button to cancel your itinerary and receive suitable future travel credit or a refund.

The refund or credit you receive will depend on your booking and when you booked. If you cancel within 24 hours of your original booking, you will not be charged a cancelation fee and will receive a full refund. If you cancel after 24 hours, standard and flexi tickets will evoke a $90 cancelation fee, while award tickets will evoke a $110 cancelation fee.

Applying for a Refund Over The Phone:

If you would prefer to call Spirit Air to apply for your refund, you can do so by finding the customer service phone number on their website.

To find the customer service number, scroll to the bottom of the Spirit Air homepage. Then, select the 'Contact Us' hyperlink under the 'Talk To Us' heading. Finally, select the "How can I contact Spirit Airlines by phone or email?" hyperlink.

Once you have called Spirit Air, you will be put through to a customer advisor who will help you cancel your flight. However, canceling your flight over the phone will evoke a higher cancelation fee of $100 for standard and flexi tickets. The telephone cancelation fee for award tickets will remain at $110.

If This Doesn't Work:

If you have followed these steps, but you have been unable to cancel your flight and receive a refund, you need to call the customer service team. Visit the GetHuman website to find the contact information.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Cancel My Spirit Air Flight and Get a Refund or Credit?

Why does GetHuman Write How-to Guides for Spirit Air Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Spirit Air in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Spirit Air Flight and Get a Refund or Credit? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Spirit Air

Asked 5 years ago
Updated 4 years ago
Viewed 1,811,432 times
Spirit Air
cancel spirt flight
cancel spirit reservation
refund spirit
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!