Can I return personalized or customized items?

Asked a year ago
No, personalized or customized items cannot be returned or exchanged on Soccer.com. This is because these items are made specifically for you with your desired name, number, or other customization options. Soccer.com is committed to delivering high-quality products and ensuring customer satisfaction. Therefore, it is crucial to double-check all customization details, such as spelling, sizing, and color choices, before placing your order. However, if there is an error on Soccer.com's part, they will gladly replace the item or offer a refund. All personalized or customized orders are final and cannot be modified once placed. Please review the customization information carefully and reach out to customer service if you have any concerns or questions before finalizing your purchase.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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