How Much Does It Cost to Cancel My Simple Mobile Plan?

How Much Does It Cost to Cancel My Simple Mobile Plan?

Simple Mobile is a low-cost cell service provider with great service plans. They have unlimited plans starting from as low as $25.

With Simple Mobile, you only have to pay monthly fees for your plans. There are no clear cancellation fees for early termination.

Though you will have a Simple Mobile account once you become a member of the network, you will need to call them directly to terminate your contract.

Simple Mobile Termination Terms and Conditions

Either Simple Mobile or yourself can decide to cancel your service plan at any moment. However, you can reactivate your service whenever they or you deem fit to do so.

If Simple Mobile stop providing service coverage in your area, they may terminate your service at any moment without any prior notice.

If you violate the terms and conditions of your Simple Mobile agreement, the company reserves the right to interrupt, suspend, cancel, or terminate your service without immediate notice to you.

Simple Mobile agreement violations vary and include violations such as being abusive, vulgar, derogatory o intimidating towards a simple Mobile representative which includes retailers, customer service agents, employee or officer.

If you use your Simple Mobile service to conduct any fraudulent, harmful or illegal activities, then Simple Mobile will terminate your agreement.

Using your service plan in any manner that negatively affects Simple Mobile's carrier network.

Cost of Cancelling Your Simple Mobile Service Plan

Though there are no early termination fees, you may be subject to penalties if you violate your Simple Mobile service plan.

Simple Mobile requires customers to reup online or buy a new Simple Mobile service card to use their network. If you do not take action to recharge your line, your Simple Mobile wireless coverage will automatically expire and service will be cancelled until you can recharge your line.

Some customers have stated that they have been charged a fee for transferring their service to another carrier without giving Simple Mobile at least one month's notice beforehand. Such fees have been stated to be as high as $200.

Therefore, you should ensure you give the network prior notice before cancelling their service and transferring your number to another network to avoid such fees being levied against you. You can get your new service provider to pay the fee but this is rarely the case and they may charge you going forward.

The way to cancel your Simple Mobile service is to contact customer care as they have to verify your identity before they can cancel your service. You contact them using the following means:

Phone

If you want your Simple Mobile plan cancellation to go as smoothly and as fast as possible, you should give them a call. You can either call their customer service number or corporate offices for this purpose but the former is recommended.

Ensure that you are courteous and clear when cancelling your service so that if there is a fee to be waivered, the customer service agent will be more obliged to do it.

You can acquire the Simple Mobile customer service number from GetHuman.

Email

Email is an alternative avenue you can utilize to contact Simple Mobile customer service and request a plan cancellation. Though an email is conclusive and offers plenty of space to describe your request, it is slow and not that effective.

You should only use email support if you are having a hard time getting customer service on the phone.

Go to GetHuman to get Simple Mobile's customer service email address.

Help Desk

You can use Simple Mobile's customer service help desk which includes their social media pages to engage an agent and request a plan cancellation. You will have to call them but you can leave your details and they will get back to you.

The help desk's address is also on GetHuman.