What Phones Are Compatible with SafeLink?
This Gethuman guide helps readers learn what phones are compatible with Safelink Wireless. Without getting technical, the smartphone will need to be unlocked and operate on a GSM network. Customers can call or text Safelink Technical Support or use the compatibility tool on the tracfone website. If it is compatible, Safelink will send a free SIM card and they can also transfer your phone number from a currently active account.
If you qualify for a free smartphone program, you can keep your current smartphone by requesting Safelink's Bring Your Own Phone service plan. Safelink will mail you a free SIM card to insert in your phone so you can keep using your favorite device and the same phone number. This also presents an option for Safelink customers looking to replace a broken Safelink phone.
Since Safelink Wireless is a program offered by Tracfone, if your smartphone is compatible with Tracfone's network, it is most likely compatible with Safelink. However, most phones sold by service providers are locked to that network. If your smartphone and account are paid in full, the phone company can unlock your phone for you, so you can switch to another provider. Some providers also require a minimum number of service days before they will unlock your phone.
What Phones Are Compatible with Safelink?
Safelink is a free phone service for low-income households, also known as a free government phone or an Obama phone. It uses Tracfone's MVNO network, which piggybacks off Verizon Wireless, AT&T, T-Mobile, Sprint networks, and U.S. Cellular. However, Safelink compatible smartphones operate only on a GSM network and are unlocked.
How to Know What Network Your Phone Uses
If the phone was purchased from a provider, it will display their logo on startup. If it doesn't and the device is still active, you can contact the current provider to obtain all the information for that device. If you are considering switching to Safelink, you can use the tracfone compatibility tool since Safelink is a Lifeline subsidiary of Tracfone. There, you can choose the name of the provider that supplied the phone or input the device's information.
You can also call Safelink Technical Support or text the word BYOP to 611611 to check if your phone is compatible.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for SafeLink Wireless Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like SafeLink Wireless in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Phones Are Compatible with SafeLink? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.