What if my item gets damaged during delivery?

If your item gets damaged during delivery, Roadie has you covered. We understand accidents happen, which is why we offer insurance coverage up to $10,000 for every item transported through our platform. In the unfortunate event of damage, simply reach out to our dedicated support team within 24 hours of delivery. We will guide you through the claims process and work diligently to ensure you receive the compensation you deserve. Our goal is to make shipping as seamless and worry-free as possible, and our insurance coverage is an important part of that commitment. Rest assured, with Roadie, your item's safety is our top priority.