Can I cancel or modify my order?

Asked a year ago
Yes, you can cancel or modify your order with Rent The Runway. If you wish to cancel your order, you can do so up until the order's ship date. However, please note that cancellations made within 14 days of the delivery date may be subject to a cancellation fee. To modify your order, you can update the delivery date, address, or the items in your order up until the order's ship date. After the order has shipped, modifications cannot be made. Keep in mind that any changes to your order may affect the availability of rental items. If you have any further questions or need assistance with canceling or modifying your order, please reach out to our customer service team who will be happy to help you.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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