Can I return items purchased online at a physical REI store?
Asked a year ago
Yes, customers can return items purchased online at any physical REI store. REI offers a hassle-free return policy, making it convenient for shoppers. Whether you purchased outdoor gear, clothing, or equipment on REI's website, you can bring it to any store location for a return or an exchange. The return process is simple and allows you to avoid shipping fees typically associated with online returns. Just ensure that you have your receipt or proof of purchase, and the item is in its original condition with tags attached. The friendly and knowledgeable staff at REI stores will assist you with your return, helping you find an alternative product or issuing a refund according to their refund policy.
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