How Do I File a Claim with Progressive?

Filing a claim with Progressive is a relatively simple process. Although some policies require you to call the company for support, it's a good idea to visit the company's website first to make sure you get the phone number specific to your coverage. In case your policy supports online filing, you'll need to have your Progressive account login info ready.

Progressive Insurance offers a wide range of coverage options, protecting everything from boats to houses. Plus, the company offers bundles so you can combine your insurance plans for easier insurance management.

No matter your plan, accessing Progressive's website is the easiest way to get started with the claim process.

File a Progressive Claim Online

Since Progressive offers so many insurance plans, the process of filing your claim will depend on your specific situation. In some cases, you can complete the claim online. In other cases, you'll have to call Progressive.

Generally, you can file a claim using the following steps:

  1. Go to Progressive's website.
  2. Look for "Claims" in the top menu bar.
  3. Log into your policy.

Here's what you can expect for each type of claim.

Auto Claims

After filing your claim by phone, online, or through the Progressive app, a customer service rep will walk you through the inspection and repair process. After selecting a repair plan and scheduling your appointment, your car will be fixed under Progressive's management. If your car is totaled, Progressive will look at your policy to see if you qualify for compensation.

Property or RV Claims

For both property and RV claims, you'll need to call Progressive to start the claims process. For property claims, Progressive will connect you with the agency you purchased the plan through. For RV claims, a Progressive agent will walk you through the filing process and help you set up any necessary inspections. You should still visit Progressive's website and log into your policy to you get the specific phone number assigned to your policy.

Motorcycle, Boat, and Other Claims

For any other claim, you'll need to call Progressive. Your support agent will help you start the process and ask for info like your policy number, name, contact info, and information regarding the need for inspection or repair services.

File a Progressive Claim by Phone

By starting your claim on Progressive's website, you can be sure you get the right phone number for your specific insurance policy or enjoy faster service by completing the process online. Progressive offers a free support number that you can call to start the claim process.

When you call Progressive, be ready to provide your name, policy information, and info regarding the reported incident. You can also use Progressive's free support line to learn more about what your policy covers.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I File a Claim with Progressive?

Why does GetHuman Write How-to Guides for Progressive Insurance Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Progressive Insurance in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I File a Claim with Progressive? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Progressive Insurance

Asked 3 years ago
Updated 2 years ago
Viewed 3,139,648 times
Progressive Insurance
Start Progressive insurance claim
File Progressive insurance claim
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!