What is Pearson's refund policy?

Asked a year ago
Pearson's refund policy allows customers to request a refund within 30 days from the date of purchase, provided that the product is in its original condition and not activated. Eligible refunds will be issued to the original method of payment, and processing time may vary depending on the payment provider. Non-refundable products include online access codes and some digital resources. To initiate a refund, customers need to contact Pearson's customer service with their order information and reason for the request. Pearson's refund policy ensures customer satisfaction and provides a fair opportunity to return products if they do not meet expectations. Further details regarding exceptions and specific refund procedures can be found on Pearson's website or by contacting their customer service team.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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