Can I cancel or modify an order after it has been placed?

Asked a year ago
Yes, you can cancel or modify an order after it has been placed on Patagonia's website. However, it is advisable to act quickly as they process orders promptly to ensure timely delivery. If you wish to cancel or modify an existing order, contact Patagonia's customer service team immediately. They will make every effort to accommodate your request, but it is subject to the status of the order and availability of the desired changes. It is important to provide them with your order details, including the order number, to expedite the process. Keep in mind that once an order has been shipped, cancellations and modifications may no longer be possible, and you may need to utilize their hassle-free returns process to make any desired changes.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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