What is your return policy?

Asked a year ago
Our return policy at Parts-Express.com is customer-friendly and hassle-free. We understand that sometimes products may not meet your expectations, so we provide a 45-day return window for most items. If you are not satisfied with your purchase, simply notify us within 45 days of receiving the order, and we will gladly provide a refund or exchange. Products must be returned in their original condition, with all accessories and packaging, to qualify for a full refund. However, please note that certain products, such as customized items or software, may not be eligible for return. For further details on our return policy, including information on return shipping fees and exclusions, please refer to our Returns & Exchanges page on our website. Your satisfaction is our priority, and we strive to make the return process as easy and convenient as possible.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Parts-Express.com?

If you need to call Parts-Express.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Parts-Express.com

Parts-Express.com

Find a list of many popular Parts-Express.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Parts-Express.comParts-Express.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!