Can I return or exchange items purchased online?

Yes, Pacific Sunwear allows returns or exchanges for items purchased online. Customers can return or exchange their online purchases within 30 days of the original purchase date. The items must be unworn, with original tags attached, and in their original packaging. To return or exchange an item, customers can choose from two options. They can either return the item in-store, along with the original order confirmation email or packing slip, or they can initiate a return online. If customers opt for the online return, they need to log into their Pacific Sunwear account, navigate to the order history, select the items they want to return, and print out a prepaid return shipping label. Once the returned items are received and processed, customers will receive a refund or the exchanged items, depending on their preference.