How Do I Know If My Monthly Optimum Bill Is Too High?
Optimum is dedicated to ensuring you get the highest possible customer satisfaction. Don't shy away from asking Optimum to lower your monthly rate. Get the latest deals and cancel services you don't need to keep your rate at the minimum. Moreover, you can get your own modem to avoid the extra charge for using the company modem. Contact Optimum today to get the best rate.
You may be getting a bill that stretches your finances and you wish you could find a better deal. Worry no more because there are many methods you can utilize to lower your monthly rate. Due to its impeccable customer care service, Optimum tries to get you the best rate possible. However, if you feel you are getting a higher bill than you would expect, the following tips will help you lower your monthly rate.
Cancel What You Do Not Need
You can always cancel whatever services you do not need. Take time to evaluate the package you are paying for. Sometimes adding the premium channels or having breakneck internet speed can jack up your monthly rate. If you think you could cut back on some services, you can get in touch with Optimum to discuss the packages you are paying for.
Benefit from the Latest Deals
Cable companies are constantly changing their deals to appeal to new customers. Get more information on the company websites about their upcoming deals and the new offers. To get the best rates, try shopping in the new customer sections. You may compare the rates offered to new customers with the rates you are paying currently. Note that you can revise your packages to make sure you are paying only for what you need. The additional channels and speeds that are unnecessary will drive up your rates.
Once you have the information, get in touch with Optimum to discuss your current rate. Optimum is a company dedicated to keep its customers and guarantee customer satisfaction. The specialists at Optimum may offer you a new deal, especially if you're a loyal customer. Optimum, as many companies do, rewards customer loyalty, so do not shy away from asking for a slash in your rate.
Get the Lowest Going Rate
To recognize a good deal when you see it, you need to do some research beforehand. Check the rate for a new customer in your area of residence to get an idea of how much it would cost you for the service. Optimum will strive to beat its competition, and you will be served at a great rate.
Buy Your Modem
One of the best solutions yet is to buy your own modem. Unlike the cable box, modems are easy to replace. Many service providers give you a modem during installation. It is important to note that you incur an extra fee when you use their modems. Optimum charges about $5 a month rental fee, while other companies in the field charge much higher than that, sometimes up to $10. Find your own modem at your go-to retail store if you want to save on that extra charge.
When buying your modem, make sure it is compatible and works for your provider. Check the speeds to make sure they can deliver the service you want. To be sure, secure a list of Optimum-certified modems. You can get this information from the Optimum web page or get in touch with their specialists. Evaluate the cost of acquiring a new modem against the extra charge monthly to determine if the decision is viable.
Further questions?
Solutions to similar problems
Help from Real People
Why does GetHuman Write How-to Guides for Optimum Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Optimum in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Know If My Monthly Optimum Bill Is Too High? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.